Krista Walsh Professional Speaker

Specializing in Professional Development

Session Outlines

Best Practices for Accounts Receivable

Specializing in creating cash flow

- Credit Management

- Importance of Credit Policies

- Effective Letter Writing & Communication

- The Collection Phone Call

- Tips on Collections

- Handling Excuses

- Diffusing Complaints

Building Connections & Relationships

F.L.I.R.T. your way to better connections

- First Impressions/Body Language

- Learning Names

- Identifying Common Ground

- Reverse Networking

- Tapping into your Resources

Keynote-Using Your Own Self Doubt as a Leverage to Success

From dental assistant drop out, to family business builder, to emerging leader for Atlantic Canada (twice), Krista will share her journey from failure to success and explore your work/life balance.

In stressful times, adults seem to need permission to have fun. Book this slot to relax, interact and have fun.

Business Etiquette & Customer Service

- Email/ Text Etiquette

- Professional Telephone Skills

- Effective Business Writing

- Supporting your Team

- Handling Excuses

- Diffusing Complaints

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